Privacy Policy

Name: Superstructure Services
Address: 67 Canterbury Innovation Centre, Canterbury, Kent, CT2 7FG, GB
Telephone: 07931 686596

How we collect, use and protect your personal information.

Last updated: July 2021

1. Who We Are

Superstructure Services Ltd (“we”, “our”, “us”) is a building and construction company based in Canterbury, Kent. Our website is https://superstructureservices.co.uk. You can contact us at enquiries@superstructureservices.co.uk or call us on 07931 686596.

2. What Data We Collect

We may collect the following personal data when you use our website:

Your name, email address and phone number (via our contact form)
Your message or project description
Technical data such as your IP address, browser type and operating system
Usage data including pages visited and time spent on our site

3. How We Use Your Data

We use the data we collect to:

Respond to your enquiries and provide quotes
Communicate with you about your project
Improve our website and services
Comply with our legal obligations

4. Legal Basis for Processing

We process your personal data on the basis of your consent (when you submit a contact form) and our legitimate interests in operating our business.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

6. Third Parties

We do not sell or rent your personal data to third parties. We may share data with trusted service providers (such as email platforms) who process data on our behalf under strict data processing agreements.

7. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request erasure of your data
Object to processing of your data
Request restriction of processing
Lodge a complaint with the ICO (Information Commissioner's Office)

8. Cookies

Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

9. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us at enquiries@superstructureservices.co.uk.

Excellent

Based on 12 reviews

Google

Fiona Batchelor

3 years ago

I can't recommend Superstructures services high enough. They have been absolutely brilliant. We are so delighted with our kitchen. Everyone — carpenter, painters, plumbers, tilers and electricians were so professional and very patient with me. A big thanks to Paul — he was always there on the day, guiding and overseeing the work. You couldn't find anyone better to fit your kitchen.

Suzanne Knight

2 years ago

I can't thank Superstructure Services Ltd enough for what they did to my house — they were amazing! He took on the job of undoing inferior work and finished all rooms to a very high standard. The carpenters, kitchen fitters, bathroom fitters, electrician, decorators and plumber were each so experienced and knowledgeable. I love my home now.

Katrin Niewerth

3 years ago

We renovated an entire house with Paul and his team — completely new electrics, floors, windows/doors, kitchen and bathroom installation, carpentry and decorating. The quality of work was outstanding in every aspect. He is responding on messages within minutes, is very knowledgeable, helpful and friendly. I can highly recommend Paul and his company.

James Hounsell

1 year ago

Incredible service and exceptional finish. Paul designed and enhanced our TV set up. He was also so neat and tidy. 100% recommended, super quality and trustworthy.

Alison Hicks

9 months ago

Paul and his team at Superstructure Services have been brilliant at helping maintain our buildings. They've undertaken plumbing, carpentry, decorating, electrical work and a variety of small maintenance tasks, and the standard of work is consistently high, with Paul giving sound advice on the best way forward.

Ruari Batchelor

7 months ago

I have used Paul and his team for a few years now for a number of different jobs and projects. I have always been impressed with their professionalism, support and the quality of the work. I would highly recommend.

Stuart Axford

3 years ago

Paul did an excellent job building and installing some bespoke bookshelves for us. Not only did he do an excellent job, but he treated our house with respect, used clean dustsheets and cleaned thoroughly up after himself. We already have him down for another job.

Danielle Luckhurst

4 years ago

Just wanted to say a big thank you to Paul and his team. We are so happy with our new kitchen and the installation went very smoothly. Hope to see you all again on our next project!